Integrations & Data Privacy
Sharlic connects to the systems you already run your business on.
Sharlic doesn’t ask you to rip out your ERP, CRM, billing, or proprietary tools. It plugs into them. With open, well-documented APIs and flexible integration patterns, Sharlic becomes the channel’s service engine in the background — keeping data in sync, subscriptions maintained, and billing automated.
Your business already runs on a stack that works: ERP, CRM, billing systems, project tools, maybe even your own portals. Sharlic is designed to sit between them — not replace them.
Use Sharlic to:
Connect ERP and billing – push ready-to-post lines into the systems finance already lives in.
Sync with CRM and sales tools – so renewals and active services are visible where account managers actually work.
Link to service / ticketing systems – so operational teams always see what’s live at each customer.
Talk to proprietary platforms – via our open API if you’ve built your own partner or customer portal.
Sharlic becomes the shared “service brain” in the middle, while your teams keep using the tools they know.
Every setup is slightly different, so Sharlic supports multiple ways to integrate — from simple file flows to deep API connections:
1
Upload vendor and customer exports (CSVs, spreadsheets, billing files) into Sharlic to populate the Service Delivery Hub.
Use scheduled exports from Sharlic, e.g. emails or JSON data, to feed ERP, billing, or reporting tools without changing anything in your stack.
2
For Verified Partners, Sharlic pulls manufacturer data directly into the Hub from their existing portals.
Push ready-to-bill lines and service data from Sharlic into your ERP, CRM, PSA, or data warehouse over API.
3
Subscribe to webhooks and event feeds so your systems react when licenses change, renewals are coming up, or billing data is ready.
Let your own systems trigger updates in Sharlic when things change on your side.
EU-based company, GDPR by default
Sharlic AB is a Swedish company, which means we operate under EU data protection law (GDPR) as a baseline — including data processing obligations and customer rights.
Clear data boundaries
Sharlic focuses on what’s needed to maintain and deliver recurring services in the channel: who owns what, where it runs, and how it’s billed. We don’t use your data for unrelated purposes and only access the data we really need.
API-driven access
Integrations are done via authenticated APIs and controlled connectors, so your security team can understand exactly what enters and leaves your environment.
Built to align with your policies
Every customer’s security posture is different. We’re happy to walk through architecture, data flows, and responsibilities with your security advocates and adapt integration patterns to their requirements.